Shipping policy

Last Updated: June 2026

At Yukifu, we're committed to delivering your Japanese Exfoliating Shower Towel to you as quickly and reliably as possible. This policy covers everything you need to know from the moment you place your order to the moment it arrives at your door.

Order Processing

Once your order is placed, our team begins preparing it for dispatch. Orders are typically processed within 1–2 business days (Monday through Saturday).

  • Orders placed on weekday mornings are generally processed within one business day

  • Orders placed on Friday evenings or over the weekend will begin processing on the next available business day

  • You will receive a confirmation email once your order is placed, and a dispatch notification once it has shipped

Estimated Delivery Times

Region Estimated Delivery
United States 4–12 business days
Canada 7–14 business days
United Kingdom / Europe 10–20 business days
Australia / New Zealand 10–20 business days
Rest of World 14–30 business days

Note: These are estimates only. Actual delivery times may vary due to customs processing, carrier delays, or peak seasons such as holidays.

Shipping Costs

Yukifu is pleased to offer free standard shipping on all orders, with no minimum purchase required. The price you see at checkout is the price you pay — shipping is always on us.

Duties, Taxes & Import Fees

All Yukifu orders are shipped on a Delivered Duty Unpaid (DDU) basis, meaning:

  • Import duties, customs taxes, or levies assessed by your country's customs authority are the responsibility of the customer

  • These charges are not collected by Yukifu at checkout

  • Yukifu is not responsible for delays caused by customs processing

We recommend checking with your local customs office if you are uncertain about potential import fees before placing your order.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow 48–72 hours for tracking details to become active after dispatch.

If your tracking has not updated within 5 business days of your dispatch confirmation, contact us and we will follow up with the carrier on your behalf.

Incorrect Shipping Information

Please ensure all shipping details are accurate before submitting your order. Yukifu is not responsible for delays or failed deliveries resulting from incorrect information provided at checkout. If you notice an error immediately after ordering, contact us at support@yukifu.store as soon as possible and we will do our best to correct it before dispatch.

Lost or Significantly Delayed Orders

If your order has not arrived within the maximum estimated delivery window for your region, please contact us. We will investigate with the carrier and work toward a resolution promptly.

Contact Us:
📧 support@yukifu.store
🌐 www.yukifu.store